Delight your users

I use UX design best practices to amplify brand messaging. Experience spans magazine design and enterprise e-commerce.

Screengrab of product description in magazine about a donkey racing event. To the right of the descriptive text is profile of donkey with white hair and open mouth.

Access strategy

From dynamic paths to ARIA labels, I build content that scales and ensures everyone benefits.

Screenshot of portion of e-commerce website featuring three content cards in Dutch.

DETAIL focus

Excellence means accuracy, context, and fidelity to style guides. I specialize in clear, technical writing.

Screengrab of title page of article. Title reads Bring in the machines: AI powered investigative journalism by Monika Sengul-Jones. 1 December 2021.

brand Impact

I create standout promotional copy for consumer products, informed by work with industrial and scientific brands, Amazon, and Microsoft.

Screengrab featuring UX copy on Taylor Scientific Amazon product homepage.

DELIVERing SUCCESS

Whether leading workshops or writing UX copy, I focus on solutions, documentation, and stakeholder needs.

Screengrab of OCLC Webjunction webpage. Title: Wikipedia + Libraries: Better Together. Tabs: Overview, build community, extend librarianship, amplify stories, teach literacies. Image of black presenting woman pointing to screen with white presenting woman with red hair making surprised face. IImage with profile of darkhaired person reading book.  Image of black and white photograph of five black presenting women in 19th century dresses. Image of classroom with students looking at computers. White woman looks over student of white woman sitting next to white woman in hijab.

growth mindset

I have worked with creative teams from around the world. I have a passion for learning and growing. And I value kindness and meaningful collaboration.

Screen grab of research report titled Unreliable Guidelines, reliable sources and marginalized communities in French, English and Spanish Wikipedia's.  June 2021. Amber Berson, Monika Sengul-Jones, Melissa Tamani.

ABOUT Monika

UX copywriter with 10+ years’ freelance experience and a PhD in Communication. I combine creativity, UX, and front-end knowledge to create compelling content.

Resume

White woman in glasses smiling.